Our Guarantee of Quality: Your total satisfaction is our promise to you. Every Product you buy must be free of defects or you may return it immediately for replacement. (see our return policy for full details)
 

Shipping: Your order will be processed within 4 business days and should arrive within *7-14 business days. You may cancel your order by contacting us before shipment via phone or email us at info@collectorsattic.net.
 

Becoming a From The Heart Member: When you sign up to become a Valued Club Member with us, we will send you a Welcome Packet explaining all the programs in full detail. There is never a cost to becoming a member and all information is kept confidential. We will also automatically enroll you in our Customer Referral Program. A separate confirmation of registration will be emailed to you. See Member Information to see all the ways you can benefit from becoming a Valued Club Member.
 

Town Square Email Only Customers: This feature allows you to stay in touch with your school by only receiving emails regarding upcoming school fundraising updates & information. All personal information is kept confidential.
 

Return Policy: If for any reason you are not satisfied with any product you receive, a full refund will be offered upon request received within 30 days of purchase. We will mail you a return label to send the merchandise back to us. As soon as we receive the item, we will have a new product sent to you, or we will refund your money. There will be no additional shipping costs to you.
 

Our Privacy Policy: From The Heart respects our customers privacy. We only require a minimum amount of necessary information to be able to complete an order that you place. All information that we obtain is for our records only and will never be sold to an outside party. We do ask for your email to be able to retrieve your password should you forget it. When you sign up with us, we do ask if you would like to receive future emails with us, and we will only send them to you by your request. You can change that at anytime when you log in to My Account located under online services.
 

Gift Card Redemption: You may redeem your gift card at checkout. You can check the balance of your card at anytime when you log in. Your gift card will never lose it's value or expire.
 

Product Information: Photographs are of products available at the time of printing. Products maybe updated, or models of equal or better value may be substituted. Product depictions on packing may vary slightly from the actual product because of updating, or because several models of a product are packaged in one style box. Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical, descriptive, and photographic errors at any time without notice.
 

*As long as all items are available.